Helpdesk Technical Support - Semi Sr / Sr

1 Vacantes
Publicado el 08 de noviembre en

Sistemas en Belgrano, Capital Federal

Descripción
  • Categoría: Informática / Telecomunicaciones
  • Subcategoría Sistemas
  • Localidad: Belgrano
  • Activo desde: 08/11/2019 - 16:45:12 pm
  • Jornada: Contrato por tiempo indeterminado
  • Tipo de Contrato: Jornada completa
  • Cantidad de Vacantes: 1
  • Educación Mínima: Terciario
  • Años de Experiencia: 3
  • Idiomas: Inglés
  • Disponibilidad de viajar: No
  • Disponibilidad de cambio de residencia: No

BA Logic. is a B2B tech company located in Buenos Aires, Argentina dedicated to creating customized software development for the international market. We are currently looking for a help desk technician to join our team.

As a help desk technician you?ll be a part of a qualified multidisciplinary team, that provides assistance to customers on questions and problems relating to the installation, setup, configuration and functionality of our remote access and virtualization solutions.

Responsibilities include:

Analyze users problems and provide technical assistance over the phone, email, and chat providing a world-class customer experience

Document issues and solutions ? Create service tickets for incidents - Follow up incidents with the clients and the development team.

Testing outcoming builds and reporting bugs.

Qualifications/Requirements

Basic Qualifications

Advanced English language skills.

Basic understanding of networking, TCP/IP, and server operating systems (Windows 7, 10 and Windows Server 2012, 2016, 2019).

Process oriented

Excellent communication and documentation skills.

Self-driven and proactive

Quick learner, organized and knowledgeable problem-solver

Excellent customer service skills

Reside in CABA

Desired Qualifications

General knowledge of JavaScript and HTML.

It can operate independently or with minimal daily supervision, acts with a sense of urgency.

Strong work experience in a similar technical role, or technical support role highly desirable.



This is a full-time position with the hours of Monday to Friday from 9:00 am to 6:00 pm.

Ofrecemos:

Puesto full-time 9-18hs, de lunes a viernes en CABA, barrio de Belgrano.

Trabajo en relación directa, efectiva y con continuidad laboral.

Obra Social Prepaga OSDE

Excelente escala salarial con respecto al mercado!

Actualización salarial periódica

Un excelente Clima laboral.

Si cumplis con los requisitos y te apasionan los nuevos desafíos no dudes en enviarnos tu CV.


Al postularte al aviso tu currículum registrado será enviado a la empresa ofertante de manera automática.

BA Logic S.A.
BA Logic S.A es una empresa dedicada al desarrollo de software de comunicaciones. Diseñamos y desarrollamos productos para acceso a Mainframe, AS400 y UNIX, asi como software de Soporte Tecnico remoto a PC. Empresa del sector Informática / Software, localizada en Capital Federal, De 1 a 10 trabajadores Localizada en Capital Federal, Belgrano.
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